Complaints Procedure
At Cookson Electrical Solutions Ltd, we take pride in delivering high quality products and services. If something hasn’t met your expectations, we want to hear about it – and put it right.
How to make a complaint?
You can contact us directly using the details below following methods and relative departments.
Please include:
- Your name and contact details.
- A brief description of the issue.
- Any relevant order or reference numbers.
- What outcome you’re seeking.
Contact details:
info@cooksonelectricalsolutions.co.ukEscalation.
If you’re not satisfied with the initial response, your complaint can be escalated to a senior manager. We aim to resolve all issues fairly and promptly - call 01262 364561.